Wondering how to engage with customers and ensure that your loyalty scheme is offering them exactly what they want?

Perhaps you should take a cue from the second part of our most influential people in customer loyalty ebook series where Loyalty World’s Rebecca Digby dishes out her list of 10!

Download the ebook for free now >

With customer loyalty being an essential part of today’s market of multiple retails and various channels for customers to purchase products, it’s more important than ever to know who’s got the best strategy around – and who’s the driving force behind it.

By downloading this free ebook now you’ll:

• Discover who to follow over the coming year
• Find out what strategies and skills have been implemented by what sectors
• See the methods that work best in capturing customer loyalty
• Find out who the key emerging retailers are in the customer loyalty game

So, what are you doing? Go and download this free ebook now! >

This is the second part in a multi-ebook series where we want you to vote on your top 10! Come back each week to download the next delicious part!

Go here to download last week’s ebook (part 1).

For more information regarding the upcoming Europe’s Customer Festival programme, visit our website or contact Oliver at oliver.arscott@terrapinn.com or +44 (0)20 7092 1175.

Download this eBook here.

In this e-book, we gathered four varying perspectives of NFC professionals from different industries that are applying NFC technology through various applications. We asked them about the progress of NFC, and what it would take to propel NFC technology onward. The people we spoke to include:

1. Seung-Hyun Jack Lee, Head – Mobile Planning Team, eB Card
2. Ed Pasion, Loyalty Programs Head, Jollibee Foods Corporation
3. Wahyudi, Founder, Yotomo
4. Char-Shin Miou, Project Director, Chunghwa Telecom Co.

Download this eBook here.

These individuals will be making an appearance alongside many other NFC experts as speakers at the NFC World Asia conference in April this year, which is co-located with Cards & Payments Asia 2013. If you’d like to hear from them, join us at the conference by downloading the brochure here.

Wondering how to engage with customers and ensure that your loyalty scheme is offering them exactly what they want?

Perhaps you should take a cue from one of the 10 most influential people in customer loyalty!

Download the ebook for free now >

With customer loyalty being an essential part of today’s market of multiple retails and various channels for customers to purchase products, it’s more important than ever to know who’s got the best strategy around – and who’s the driving force behind it.

By downloading this free ebook now you’ll:

• Discover who to follow over the coming year
• Find out what strategies and skills have been implemented by what sectors
• See the methods that work best in capturing customer loyalty
• Find out who the key emerging retailers are in the customer loyalty game

So, what are you doing? Go and download this free ebook now! >

For more information regarding the upcoming Europe’s Customer Festival programme, visit our website or contact Oliver at oliver.arscott@terrapinn.com or +44 (0)20 7092 1175.

Sub-Saharan Africa remains the least developed of any region in the world. However since 2000 surging global raw material demand, growing consumer markets in the region and a large demographic dividend is driving growth. In 2013 Sub-Saharan Africa is expected to be the second fastest growing region in the world, in real GDP terms. The rise in growth, infrastructure and productivity is therefore resulting in a proliferation of opportunities for those with an appetite for risk.

> download the datagraphic

You can also hear from Euromonitor at Retail World Africa 2013. Retail World Africa provides a platform where new revenue streams can be explored, key technologies can be evaluated, and businesses can gain valuable insight into implementing successful retail systems. > Register here for free

DOWNLOAD Retail Expansion project into Africa

Now in its 3rd year, Africa’s largest retail and technology show constantly strives to bring you the best and most current industry information and opportunities. This report was designed to better understand the needs and focus areas of buyers in this market and to ensure you are able to access insights and opportunities for your business.

The eBook provides you with:

• Retail 2012 facts
• Current retail expansion projects into Africa
• Opportunities that lie in the African Market
• Highlights the best African Countries for growth in the Retail Space
• Trends in the African Retail Market
• Purchasing options, patterns and frequency.

Download the Retail expansion projects into Africa eBook

Retail World Africa provides a platform where new revenue streams can be explored, key technologies can be evaluated, and businesses can gain valuable insight into implementing successful retail systems.

Retail World Africa is a platform where solution providers come together to find new business, generate leads and network with industry players.

Download the partnership prospectus

Download the conference programme

Complete the survey and stand a chance to win 2, ALL ACCESS conference passes!

With multiple requests from you, the retail industry, we have put together an industry leading survey to find out what you think!

Retail World Africa 2013 is a unique show, delivering you solutions, a director level conference and free technical learning seminars. Your feedback will ensure that we fully understand the challenges and opportunities currently being experienced in the market – as well as what information you need to solve them.

We are very keen to hear your feedback.
> Complete the survey (Only 10 minutes of your time)
We would like to thank you in advance for taking the time to complete the Retail World Africa 2013 survey – it only takes a few minutes of your time. As a token of our appreciation, we’ll send you a copy of the results.
> Click here to complete the survey

Event blogs: http://blogs.terrapinn.com/total-retail/
Twitter: @totalretailblog
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Download The Retail Show’s free market report on the drivers, disruptors and innovators of retail that transforming the shopping experience.

This report provides you with:

• Top tips on how to win over the tech-savvy, social and connected consumer
• 3 tactics retailers should adopt to drive consumer loyalty
• The top 6 challenges of blending digital and physical retail
• Top 5 tips for perfecting omnichannel retailing
• How to develop a connected store to keep bricks attracting buyers
• An overview and analysis of some of the most innovative in-store technologies currently being trialed, rolled-out or in full swing across the globe. Find out what John Lewis, Tesco and Bobbi Brown are doing to turn their stores into an entertaining outlets
• An analysis of the Middle East’s hottest retail markets
• The 3 things international retailers should consider when looking to access and expand into the Middle East

Click below to:

Download The Retail Show’s free market report to discover how you can improve the profitability of your retail operation.

Driven by the expatriate population with a high disposable income and tourism, the UAE is a commerce center in the Middle East, and the preferred market for entering the region as well as testing new products and retail formats.

No doubt that Kingdom of Saudi Arabia and United Arab Emirates are the most dynamic retail markets in the region and will continue to grow in coming years. Presence of large expatriate population and majority of regions retail investment in these countries have helped to build and maintain the growth momentum.

New trends in the region

Across the Middle East, E-commerce, mcommerce and online retail are getting bigger.

The region has the world’s fastest growth in internet usage and with more than 60 million internet users, it is a huge market for online transactions.

Moreover, the region’s population is young and fashion-conscious consumers. These buyers are tech-savvy, with considerable spending potential, and they recognize that buying online can save them time, money and give them variety.

The convenience of online shopping is a given and of course, buying on the internet spells freedom for women in the region.

It is important to understand the current customer segmentation of the market, new and specific customer’s behaviors and new channels to best take advantage of this growing demand in the region ! Don’t miss the opportunity of exposing your brand and business in the region!

Leading retailers all around the world are gearing up for growth and racing to capitalise on opportunities in Asia. Stay up to date with the latest trends and insights on the Asian market to capitalise on the growth of Asia’s leading retailers. Keep pace in this interconnected world and find out what the retail industry really thinks.
>Download the Retail World Asia 2013 Market Intelligence Survey results here!
Here are some headline facts from the survey report:

• China, India and Vietnam are the top 3 markets in Asia with the most retail growth potential

• Differentiating themselves from competitors, revenue growth & management and cost reduction are the top 3 challenges faced by retailers

• The top 3 IT investments retailers are looking to implement are Business Intelligence, CRM and Visual Merchandising solutions

>Get a copy of the report to find out more!

• Game mechanics
• Social media
• Time-based posting
• Privacy
• Real-time marketing
• Mobile

> Download the whitepaper now!

TIBCO Loyalty Lab helps develop profitable and long-lasting customer relationships for some of the world’s largest brands. Their on-demand loyalty platform supports end-to-end loyalty programs that can influence behaviour across all channels – mobile, social, online and in-store. TIBCO Loyalty Lab’s deep loyalty knowledge base and technology solutions enable organizations to cultivate a deeper and sustained brand relationship with millions of their customers the day their programs go live.

To find out how TIBCO Loyalty Lab’s solutions can help / improve your existing and upcoming loyalty programmes you have in your pipeline, visit them at Booth 4N01 at Cards & Payments Asia AND Retail World Asia 2012 on 25 – 27 April 2012! Pre-register online for your FREE visit to the exhibitions before 13 April 2012!