We can time Mo Farah down to thousandths of a second and land rovers on mars with similar degrees of accuracy so why does no one know what time my train is leaving?
How can a timing board say the 11:45 is on time whilst simultaneously showing the time as 11:46 with no train in sight? Trains are big, in some cases with a truly impressive number of carriages, so am i supposed to believe they are somehow misplaced between stations whilst running on rails?
From experience this seems to be a tricky problem on platforms around the country.
The wrong leaves and impromptu giraffe migration aside, trains do tend to run to schedule but i can’t be the only one who thinks there should be some degree of accuracy in our timetables.
The 11:45 might leave anywhere from 11:43 to 11:49 and still be “on time”. It might also incorporate the doors closing for 30 seconds before departure so how long before departure are trains supposed to arrive? More worryingly why does no one know where these trains go between stations?
In the UK we are spending big on “infrastructure”. All well and good but what does it mean for me, the fare paying passenger?
I don’t have a car and go everywhere by public transport, foot or pedal power. These are my thoughts on the rail industry.
If you are interested in your rail customers take a look at Rail Customer Europe 2013.