#eService Adoption: A route to curb #GovernmentSpending, not public services
Here’s a white paper from Dr. Ettehad Albahar, Director of Electronic Portal Department, Central Agency for Information Technology, Kuwait. The white paper discusses the meaning of e-services, their benefits and why such electronic services are a way in which governments can provide better and a bigger number of services to its customers, all whilst costing it less. Of course nothing without such benefit will come without challenges, which paves the way for more private/public partnerships and interactions. Finally, the paper concludes with why e-services lead to better services and recommendations that will help curb government spending not public services.