Identify opportunities for new culture building initiatives, upgrades and improvements

Ron Kaufman is back with his highly acclaimed The Service Leadership Workshop on 27 April at the Cards & Payments Asia and Retail World Asia 2012 conferences! Do not miss this golden opportunity to hear & learn from Ron on how some of the most successful organisations in the world are engaging their customers.
> Download the complete workshop brochure to find out more!
> Watch the video to find out how YOU and your company / organisation can benefit from the ’1 day only’ workshop

Experience first-hand why many of your peers AND competitiors from some of the world’s leading organisations attend The Service Leadership Workshop:

"When company morale needs a shot in the arm, Ron Kaufman provides the medicine."  The Wall Street Journal

"Ron Kaufman has designed and delivered service improvement programs for our management, country offices, sales teams, ground staff, pilots and cabin crew. He helps us fly high!"  Singapore Airlines

At the end of his highly engaging and interactive workshop, learn how to:
•    Take away proven strategies, best practices, guidelines and techniques to build and reinforce a uplifting service culture in 12 essential areas
•    Identify opportunities for new culture building initiatives, upgrades and improvements
•    Prioritise activities and develop practical action plans for best results

If you are ready for the transformation of your company’s corporate culture to begin, sign up today! This will be the best decision you make to kickstart a superior service culture within your company / organisation.

For more information, please contact Ms Debby Lim at debby.lim@terrapinn.com or +65 6322 2710.