How to minimise revenue outflow and prevent fraud

Amongst the many potential threats faced by utility firms, one of them is utility fraud. Utility fraud can come in many different forms. Either the consumers cheat by tampering with their meters in order to pay lesser or frauds where customer’s personal information are stolen. Therefore, good risk management strategies have to be implemented to prevent such incidents from happening. The most important aim for these strategies is of course to minimise the amount of revenue outflow by firms. Learn how to do so at Utility Revenue & Customer Management World Asia 2013, the largest platform for senior decision makers across all utility sectors in Asia to address challenges and solutions in revenue management, billing and customer engagement.

Our guest speaker Mr Ajay Kapoor, Chief Finance Officer of Tata Power Delhi Distribution Limited, India will be discussing how to enforce measures to minimize revenue outflow, prevent fraud and other threats. The scope of the talk also includes:

• Role of risk management in a power utility
• Risk mitigation measures taken at TPDDL to minimize revenue leakages
• Mitigating fraud threats thru process of Risk Management

Mr. Ajay Kapoor is the CFO & Head-Legal of Tata Power Delhi Distribution Ltd. (TPDDL), formerly known as, North Delhi Power Limited (NDPL), a joint venture of Tata Power and Govt. of Delhi. Mr. Kapoor joined NDPL in October 2002, when the company had almost started its operations on taking over the erstwhile DVB’s distribution business in North/West Delhi. TPDDL (formerly NDPL) is an electricity distribution company in Delhi. It distributes electricity in North and North-west areas of Delhi. It has spear headed the process of electricity reforms in the country and its efforts has won it many laurels both nationally and internationally. TPDDL has won several accolades for its pioneering efforts in power distribution reforms. It has the rare distinction of being the first power distribution utility from India to have received the prestigious honour in the international category by winning the 2008 Edison Award and again in 2009 for Policy Advocacy.

The 2nd Annual Utility Revenue & Customer Management World Asia 2013 is the largest & most influential platform for senior decision makers across all utility sectors to address challenges and solutions in revenue management, billing and customer engagement. At this premier regional platform, top revenue & customer management executives will discuss the latest challenges and solutions using case studies and interactive discussions.

Utility Revenue & Customer Management World Asia 2013 is co-located with 5 other conferences, namely Power & Electricity World Asia, Smart Electricity World Asia, Power Plant World Asia, Clean Technology Investment World Asia and The Solar Show Asia, lined up with over 150 renowned C-Level speakers who will be speaking across these 6 co-located conferences. For more details, download our brochure now or click here to visit our website. To register, please visit our registration page. You can also call us at +65 6322 2700 or email candy.tan@terrapinn.com to find out more.

Don’t miss your golden opportunity to meet & learn from other key stakeholders in the power, energy & utilities industry!