Download: Why Corporations Need to Automate #IT Systems Management 7 May 2012 / By melissa / Customer Experience, Data & analytics, Loyalty & CRM, Technology
#IT Solutions for the Australian Wine Industry #pacrimitsm 4 May 2012 / By melissa / Data & analytics, Loyalty & CRM, Technology
Cloud computing – reinvigorating the role of IT support #pacrimitsm 2 May 2012 / By melissa / Customer Experience, Data & analytics, Technology
Column Technologies announces participation in #PacRim Service Desk and IT Support Show 2012 16 April 2012 / By melissa / Customer Experience, Data & analytics, Technology
The gamification of service delivery 11 April 2012 / By melissa / Customer Engagement, Customer Experience, Loyalty & CRM, Technology, The mobile customer
Freshdesk launches Google integrated online support solution 10 April 2012 / By melissa / Customer Engagement, Customer Experience, Data & analytics, Loyalty & CRM, Technology, The mobile customer
Harvey Norman case study: Overhaul IT Change Management #pacrimitsm 10 April 2012 / By melissa / Customer Experience, Data & analytics, Loyalty & CRM, Technology, The mobile customer
Services that help business growth #pacrimitsm 3 April 2012 / By melissa / Customer Experience, Loyalty & CRM, Technology
How #Komatsu used the ITIL framework to improve #IT operations 26 March 2012 / By melissa / Customer Experience, Loyalty & CRM, Technology
Download: Virtualisation in the IT Industry 19 March 2012 / By melissa / Data & analytics, Loyalty & CRM, Reports, Technology
