Has JC Penny Brought Customers Back to Their Stores? 17 May 2013 / By Vaughn / Customer Engagement, Customer Experience, Featured on app, Loyalty & CRM, Marketing and sales
Disney’s Revolutionary MyMagic+ Uses Big Data, NFC and Omni-Channel in a Wristband 8 May 2013 / By Vaughn / Big Data, Customer Experience, Data & analytics, Featured on app, Technology
MPOS Provider Square Discovers North Americans Love Bacon 8 May 2013 / By Vaughn / Big Data, Customer Experience, Data & analytics, Featured on app, The mobile customer
Poor Customer Service Means Customers Leave Very Quickly, Report Finds. 9 April 2013 / By Vaughn / Customer Engagement, Customer Experience, Featured on app, Loyalty & CRM
The Sun Introduces Online Paywalls, Restricting Customer Engagement 27 March 2013 / By Vaughn / Customer Engagement, Customer Experience, Featured on app, Social media
IBM Teams Up With CenterPoint to Enhance Customer Engagement 27 March 2013 / By Vaughn / Big Data, Customer Engagement, Data & analytics, Featured on app
Snowy Easter Ruins Seasonal Retail Plans As They Prep for a Sales Freeze 27 March 2013 / By Vaughn / Customer Engagement, Customer Experience, Featured on app, Marketing and sales
5 Things That Will Shape the Future of Retail 21 March 2013 / By Vaughn / Customer Engagement, Customer Experience, Featured on app, Loyalty & CRM, Marketing and sales, Social media, Technology
Sony Call for More High-Street Games and Entertainment Retail 8 March 2013 / By Vaughn / Customer Experience, Featured on app, Marketing and sales
Download: IBM’s State of Marketing Survey 2012 27 February 2013 / By caitlin / Customer Engagement, Customer Experience, Data & analytics, Loyalty & CRM, Reports, Technology
