Using self service to improve #customer satisfaction 20 April 2012 / By melissa / Customer Engagement, Customer Experience, Loyalty & CRM, Social media, Technology, The mobile customer
#Big Data, what is big data? 19 April 2012 / By Brook / Data & analytics, Loyalty & CRM, Social media, Technology
#BigData and Business. 17 April 2012 / By Brook / Data & analytics, Loyalty & CRM, Marketing and sales, Social media, Technology
Can Machines Think? Unlocking the Power of #BigData 16 April 2012 / By Skye / Data & analytics, Technology
Column Technologies announces participation in #PacRim Service Desk and IT Support Show 2012 16 April 2012 / By melissa / Customer Experience, Data & analytics, Technology
The #big #data era is here 16 April 2012 / By melissa / Data & analytics, Marketing and sales, Technology
How #EmiratesNBD customized debit offerings with smart segmentation 15 April 2012 / By Hannah / Reports, Technology
Why MENA governments must invest in #socialmedia 11 April 2012 / By Lauren Meany / Loyalty & CRM, Marketing and sales, Social media, Technology, The mobile customer
The gamification of service delivery 11 April 2012 / By melissa / Customer Engagement, Customer Experience, Loyalty & CRM, Technology, The mobile customer
Freshdesk launches Google integrated online support solution 10 April 2012 / By melissa / Customer Engagement, Customer Experience, Data & analytics, Loyalty & CRM, Technology, The mobile customer
