Download: Four Lessons Learned in Moving to the Cloud 3 May 2012 / By melissa / Customer Experience, Data & analytics, Technology
Cloud computing – reinvigorating the role of IT support #pacrimitsm 2 May 2012 / By melissa / Customer Experience, Data & analytics, Technology
Has mobile finally overtaken PC for eC? 26 April 2012 / By Krista Antinis / Customer Experience, Social media, Technology, The mobile customer
#U.S.Bank rolls out virtual gift card program 23 April 2012 / By Maria Mattos / Loyalty & CRM, Technology
Using self service to improve #customer satisfaction 20 April 2012 / By melissa / Customer Engagement, Customer Experience, Loyalty & CRM, Social media, Technology, The mobile customer
#Big Data, what is big data? 19 April 2012 / By Brook / Data & analytics, Loyalty & CRM, Social media, Technology
#BigData and Business. 17 April 2012 / By Brook / Data & analytics, Loyalty & CRM, Marketing and sales, Social media, Technology
Can Machines Think? Unlocking the Power of #BigData 16 April 2012 / By Skye / Data & analytics, Technology
Column Technologies announces participation in #PacRim Service Desk and IT Support Show 2012 16 April 2012 / By melissa / Customer Experience, Data & analytics, Technology
