Why MENA governments must invest in #socialmedia 11 April 2012 / By Lauren Meany / Loyalty & CRM, Marketing and sales, Social media, Technology, The mobile customer
How Starbucks is one brand that actually got the social media thing right 4 April 2012 / By Krista Antinis / Marketing and sales, Social media
How #Ford improved #customer service with #social media 2 April 2012 / By Lauren Meany / Customer Experience, Loyalty & CRM, Social media, Technology
How To Read & Use #Facebook Analytics For Your Page 2 April 2012 / By Hannah / Data & analytics, Social media
#Pepsico and #Arby’s join trend for offering rewards for engagement 28 March 2012 / By Maria Mattos / Loyalty & CRM, Marketing and sales, Social media
How to tell your #brand story with #Facebook 28 March 2012 / By Lauren Meany / Customer Experience, Marketing and sales, Social media, Technology
Presentation download: Vice President of American Express World Service on Customer Centricity 27 March 2012 / By melissa / Customer Engagement, Customer Experience, Loyalty & CRM, Marketing and sales, Reports, Social media, Technology
McDonald´s inova com outdoor interativo 26 March 2012 / By Maria Mattos / Customer Experience, Marketing and sales, Social media
