Desafios e soluções do atendimento online 9 April 2012 / By Maria Mattos / Customer Experience, Marketing and sales, Technology
#Riachuelo utiliza geomarketing para dobrar número de lojas no Brasil 30 March 2012 / By Maria Mattos / Customer Experience, Loyalty & CRM, Marketing and sales, Technology
#Pepsico and #Arby’s join trend for offering rewards for engagement 28 March 2012 / By Maria Mattos / Loyalty & CRM, Marketing and sales, Social media
McDonald´s inova com outdoor interativo 26 March 2012 / By Maria Mattos / Customer Experience, Marketing and sales, Social media
Dossiê sobre consumo brasileiro chama atenção do mercado internacional 6 March 2012 / By Maria Mattos / Customer Experience, Marketing and sales
The key to customer #loyalty: The total shopping experience 1 March 2012 / By Maria Mattos / Loyalty & CRM
Customer Loyalty Engagement Index 2012 Commandment: Delight Thy Customer 1 March 2012 / By Maria Mattos / Loyalty & CRM
