Author archive for Hannah

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  Big #Data – The Next Frontier by #McKinsey (download)

  14 May 2012 / By Hannah / Data & analytics, Reports

   
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  5 Critical Steps To Mapping Your Optimal Customer Journey (download)

  11 May 2012 / By Hannah / Customer Engagement, Marketing and sales

   
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  Capitalising on ‘mocial’ to stay connected with your fans 24/7

  10 May 2012 / By Hannah / Social media

   
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  Brand #Loyalty Management – download

  10 May 2012 / By Hannah / Loyalty & CRM

   
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  Case Study: #SocialMedia the #Microsoft way

  9 May 2012 / By Hannah / Reports, Social media

   
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  Building customer loyalty programs

  9 May 2012 / By Hannah / Loyalty & CRM, Reports

   
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  5 Ways to Encourage Customers to Share Your Content

  8 May 2012 / By Hannah / Social media

   
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  Mining web data: Techniques for understanding the user (download)

  8 May 2012 / By Hannah / Data & analytics, Marketing and sales, Reports

   
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  Understand Your #Customers Social Behaviours.

  8 May 2012 / By Hannah / Reports, Social media

   
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  15 #Tips For A Successful #Facebook Ads Program

  7 May 2012 / By Hannah / Social media