A punch in the stomach – and other ‘creative’ #customerloyalty schemes 13 September 2011 / By hannah / Loyalty & CRM
Is #gamification the key to tomorrow’s #customerloyalty? 15 August 2011 / By hannah / Loyalty & CRM, Social media
Brands losing out by not investing in #socialmedia 26 July 2011 / By hannah / Loyalty & CRM, Social media
#QRcodes for #customerengagement – who’s using them well? #Zappos 15 July 2011 / By hannah / Loyalty & CRM
