Reports

An Ace Up Your Sleeve: The parcel contract negotiations handbook

Written by on February 7, 2017 in business models, delivery, Reports with 0 Comments
An Ace Up Your Sleeve: The parcel contract negotiations handbook

Your Budget Shouldn’t Be a Blind Gamble! In parcel contract negotiations, the deck is often stacked against you. It’s difficult to negotiate the best rates when benchmarking data isn’t easy to find and parcel carriers are constantly changing the rules of the game. Then there’s the sleight of hand—the “added value,” “expanded services,” and “rebates” carriers […]

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2016 Home Delivery Benchmark Study by Descartes

Written by on February 2, 2017 in business models, e-commerce, eCommerce, Reports, Retail with 0 Comments
2016 Home Delivery Benchmark Study by Descartes

Home delivery continues to rapidly evolve as new business models and strategies redefine how retailers are competing and how their financial performance has been impacted. Retailers are challenged to know what strategies in home delivery are working – and those that are not. They want to know what practices are making a difference and which […]

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Top Trends and Insurance Implications in Home Delivery

Written by on January 27, 2017 in business models, delivery, Reports with 0 Comments
Top Trends and Insurance Implications in Home Delivery

This March, Atlanta will welcome the largest collection of home delivery, last mile and white glove retailers and solution providers at the fifth annual Home Delivery World 2017 trade show. This event offers a unique opportunity for members of our community to discuss, learn and share information that impacts our daily operations, pricing, and product […]

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Leading Asian Retailer Zalora Scales Communications with Nexmo APIs

Written by on August 29, 2016 in customer satisfaction, e-commerce, Reports with 0 Comments
Leading Asian Retailer Zalora Scales Communications with Nexmo APIs

Today, more and more shoppers are going mobile, changing how businesses engage these consumers. While there is still a use case for email, the channel faces stiff competition from mobile, which has proven an effective user acquisition, marketing and operational messaging channel. Understanding this trend, popular fashion retailer ZALORA sought a SMS solution to implement […]

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Sears details embracing the cloud and transforming efficiency

Sears details embracing the cloud and transforming efficiency

A few weeks back we posted an article a video case study of how Sears Holdings ditched their inhouse system of delivery tracking for a cloud-based solution with Descartes. Now thanks to eWeek, we get more details about the switch from Sears Supply Chain Director Joseph Macro. Sears has seen a 3% increase in per […]

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Download seminar agenda for Home Delivery World 2016 now

Written by on March 15, 2016 in Reports with 0 Comments
Download seminar agenda for Home Delivery World 2016 now

More than 1,000 retailers, etailers and grocers from the US and abroad have already registered for Home Delivery World 2016. See what the main topics of conversation will be on the expo floor now when you download the complete seminar agenda. Download Seminar Agenda for Home Delivery World and plan ahead >> ** Some of […]

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How we got 1,500+ attendees at Home Delivery World 2016

Written by on March 14, 2016 in Reports with 0 Comments
How we got 1,500+ attendees at Home Delivery World 2016

Can’t quite believe that it was a year ago that I wrote “How to get an entire city talking about your event for 2 days.” Seems impossible to me that I am undertaking the final analysis for the Home Delivery World 2016 marketing campaign. This is a great example of how marketing changes in 1 year. This year […]

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U.S. begins easing Cuban embargo – what does it mean for delivery and ecommerce industries?

U.S. begins easing Cuban embargo – what does it mean for delivery and ecommerce industries?

  On Dec. 17, 2014, President Obama announced the United States will re-establish normal diplomatic relations with Cuba and that certain economic sanctions will be eased. Notwithstanding the media frenzy implying that the embargo has been lifted, it is much more likely the easing will take place in measured steps. At Home Delivery World 2016, […]

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RSR report on the brave new world of retailing

Written by on March 8, 2016 in business models, Reports with 0 Comments
RSR report on the brave new world of retailing

Retail Systems Research has recently published a report on the state of retail once home delivery established itself as a staple. It states that with customer’s expectation of extreme convenience, it’s up to retailers to figure out how to enable new capabilities to meet them. The report which is sponsored by Descartes contains analysis of […]

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Download: The 10 Articles To Get You Caught Up On Home Delivery eBook

Written by on December 21, 2015 in delivery, Reports with 0 Comments
Download: The 10 Articles To Get You Caught Up On Home Delivery eBook

Home delivery has become a hugely popular business seemingly overnight, and we know it can be hard to keep up with everything that’s happening all at once. That’s why we’ve created the 10 Articles To Get You Caught Up On Home Delivery eBook, which gives you updates on what the industry has been up to […]

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Sears gives advice on final mile innovation and strategy

Written by on June 1, 2015 in delivery, Reports with 0 Comments
Sears gives advice on final mile innovation and strategy

Rhett Follman of Sears Hometown & Outlet: Final mile innovation and strategy Rhett Follman serves as the Senior Manager of Supply Chain for Sears Hometown & Outlet Stores, Inc. In this role, he is responsible for supply chain initiatives including: warehousing and fulfillment capabilities, strategic sourcing, reverse flow, supplier relationships and identifying opportunities to reduce […]

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Venture Aviator on the changing face of retail

Written by on May 29, 2015 in delivery, Reports, Retail with 0 Comments
Venture Aviator on the changing face of retail

Don Oparah of Venture Aviator: The changing face of retail- What innovation trends will impact the world of retail in the next 5 years Dr. Don Oparah is co-founder and CEO of Venture Aviator, an innovative IT services and strategic consulting firm that specializes in working with clients to develop and launch mobile, web and […]

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