delivery

The new challenges of last mile deliveries. ENGAGEMENT matters

Written by on February 13, 2017 in business models, customer satisfaction, delivery with 0 Comments
The new challenges of last mile deliveries. ENGAGEMENT matters

We have all experienced the frustration of being given a 5 hour window for when a delivery or service person will arrive; basically throwing away an entire day waiting. Last mile deliveries comes with a slew of logistical challenges, but many companies often forget to think of the most important link in the supply chain […]

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An Ace Up Your Sleeve: The parcel contract negotiations handbook

Written by on February 7, 2017 in business models, delivery, Reports with 0 Comments
An Ace Up Your Sleeve: The parcel contract negotiations handbook

Your Budget Shouldn’t Be a Blind Gamble! In parcel contract negotiations, the deck is often stacked against you. It’s difficult to negotiate the best rates when benchmarking data isn’t easy to find and parcel carriers are constantly changing the rules of the game. Then there’s the sleight of hand—the “added value,” “expanded services,” and “rebates” carriers […]

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Customer Trust Hinges On Fast, Efficient Supply Chain

Customer Trust Hinges On Fast, Efficient Supply Chain

A 5 percent increase in customer retention can improve a company’s profitability by 75 percent, according to Bain and Co. Yet many retailers continue to focus more on acquisition and conversion than retention. Narvar conducted a study of more than 1,000 U.S. adults who have shopped online in the past year to analyze how they […]

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5 Secrets for Reducing Your Furniture Returns

5 Secrets for Reducing Your Furniture Returns

In furniture sales, claims and returns are perhaps the greatest threat to efficiency and profitability—not to mention customer loyalty. Are you satisfied with your claims and returns rate? If not, check out these five secrets, all proven to perform for your customers and your business: BUILD A WHITE GLOVE CULTURE Satisfaction starts on the truck, […]

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Exploding online growth and new challenges for last mile

Written by on February 3, 2017 in delivery, eCommerce with 0 Comments
Exploding online growth and new challenges for last mile

The “last mile” is a concept that originated with the telecommunications industry. When phone lines were being installed all over the country, the main lines from city to city were not as much of a challenge to plan and construct as the lines that took the service the “last mile” to an individual’s home. In […]

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Mexico: Your Next eCommerce frontier

Written by on February 1, 2017 in business models, delivery, e-commerce, eCommerce with 0 Comments
Mexico: Your Next eCommerce frontier

We all know that the e-commerce business is growing very fast in the U.S., but do you know where it is growing exponentially and not everyone is looking that way?, you guessed it… Mexico. Due to the closeness that there is between both countries and the influence that exists from the U.S. markets into the […]

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Top Trends and Insurance Implications in Home Delivery

Written by on January 27, 2017 in business models, delivery, Reports with 0 Comments
Top Trends and Insurance Implications in Home Delivery

This March, Atlanta will welcome the largest collection of home delivery, last mile and white glove retailers and solution providers at the fifth annual Home Delivery World 2017 trade show. This event offers a unique opportunity for members of our community to discuss, learn and share information that impacts our daily operations, pricing, and product […]

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The Power of the Enterprise Crowd

Written by on January 16, 2017 in delivery, Supply Chain Management with 0 Comments
The Power of the Enterprise Crowd

Guru Rao and Jeff Gant of nuVizz Inc. joined us for Home Delivery World 2016 to discuss ‘the power of the enterprise crowd’. In this presentation, learn about mobile business software solutions for logistics & transportation. Download this presentation to understand more about: Mobile track & trace solutions for logistics & transportation 8 key findings […]

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How FreshDirect is differentiating by connecting its people, products and assets

How FreshDirect is differentiating by connecting its people, products and assets

FreshDirect is a thriving e-grocer based in Long Island City, New York that also serves portions of New Jersey, Connecticut and the Philadelphia areas. Founded in 2002, the company allows users to place orders online for high quality food that is straight from farm to table. The company relies on a mobile fleet of more […]

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Meeting the Grocer-to-Home Delivery Challenge

Written by on January 4, 2017 in business models, delivery, eCommerce, technology with 0 Comments
Meeting the Grocer-to-Home Delivery Challenge

E-commerce grocery shopping has the potential to become one of the most impactful disruptors to the U.S. retail landscape over the next few years. With the total Food and Beverage market valued at $700 billion—and e-commerce currently accounting for less than 1% of that market ($70 million)—a potentially lucrative opportunity exists for traditional grocers to […]

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Utilizing Your Technology and Transportation Partners to Transform Your Delivery Model

Written by on November 30, 2016 in business models, delivery, distribution with 0 Comments
Utilizing Your Technology and Transportation Partners to Transform Your Delivery Model

Bob Bauer and Robert Foster of DispatchTrack and MXD Group joined us for Home Delivery World 2016 to discuss ‘ utilizing your technology and transportation partners to transform your delivery model ‘.  In this presentation, learn about providing real time visibility to customers. Download this presentation to understand more about: Higher customer expectations Supply chain […]

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Disrupting the Last Mile With Robots

Written by on November 21, 2016 in delivery, technology with 0 Comments
Disrupting the Last Mile With Robots

Allan Martinson of Starship Technologies joined us for Home Delivery World 2016 to discuss ‘disrupting the last mile with robots‘. In this presentation, learn about Starship’s self-driving delivery robots. Download this presentation to learn more about: The last mile math How Starship works Starship math Last mile: the largest industry not disrupted by technology? Evolution […]

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