Gustavo Jacovazzo

Mainly marketing, subscription boxes, and tacos

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An Ace Up Your Sleeve: The parcel contract negotiations handbook

Written by on February 7, 2017 in business models, delivery, Reports with 0 Comments
An Ace Up Your Sleeve: The parcel contract negotiations handbook

Your Budget Shouldn’t Be a Blind Gamble! In parcel contract negotiations, the deck is often stacked against you. It’s difficult to negotiate the best rates when benchmarking data isn’t easy to find and parcel carriers are constantly changing the rules of the game. Then there’s the sleight of hand—the “added value,” “expanded services,” and “rebates” carriers […]

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Customer Trust Hinges On Fast, Efficient Supply Chain

Customer Trust Hinges On Fast, Efficient Supply Chain

A 5 percent increase in customer retention can improve a company’s profitability by 75 percent, according to Bain and Co. Yet many retailers continue to focus more on acquisition and conversion than retention. Narvar conducted a study of more than 1,000 U.S. adults who have shopped online in the past year to analyze how they […]

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2016 Home Delivery Benchmark Study by Descartes

Written by on February 2, 2017 in business models, e-commerce, eCommerce, Reports, Retail with 0 Comments
2016 Home Delivery Benchmark Study by Descartes

Home delivery continues to rapidly evolve as new business models and strategies redefine how retailers are competing and how their financial performance has been impacted. Retailers are challenged to know what strategies in home delivery are working – and those that are not. They want to know what practices are making a difference and which […]

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Mexico: Your Next eCommerce frontier

Written by on February 1, 2017 in business models, delivery, e-commerce, eCommerce with 0 Comments
Mexico: Your Next eCommerce frontier

We all know that the e-commerce business is growing very fast in the U.S., but do you know where it is growing exponentially and not everyone is looking that way?, you guessed it… Mexico. Due to the closeness that there is between both countries and the influence that exists from the U.S. markets into the […]

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Top Trends and Insurance Implications in Home Delivery

Written by on January 27, 2017 in business models, delivery, Reports with 0 Comments
Top Trends and Insurance Implications in Home Delivery

This March, Atlanta will welcome the largest collection of home delivery, last mile and white glove retailers and solution providers at the fifth annual Home Delivery World 2017 trade show. This event offers a unique opportunity for members of our community to discuss, learn and share information that impacts our daily operations, pricing, and product […]

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The Operational Challenges of Selling Direct-to-Consumers

Written by on January 24, 2017 in business models, distribution, Retail, warehousing with 0 Comments
The Operational Challenges of Selling Direct-to-Consumers

The continued growth of ecommerce, online, and the emergence of new digital channels, such as mobile and tablets, are a driving force in the changing retail landscape. Faced with internal and external pressures to keep pace, an increasing number of brand manufacturers are establishing direct-to-consumer online sales channels. As brand manufacturers embark on the direct-to-consumer […]

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E-Commerce Packaging Preferences Survey

Written by on January 24, 2017 in e-commerce, eCommerce with 0 Comments
E-Commerce Packaging Preferences Survey

E-commerce retailers have a myriad of places they could invest their money—advertising, adding staff, product development. But what about an investment in custom packaging? Is it worthwhile, and if so, what do customers actually want from their e-commerce packaging? Shorr Packaging’s E-Commerce Packaging Preferences Survey shows that Premium Shoppers* place a value on custom packaging of their products. […]

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How FreshDirect is differentiating by connecting its people, products and assets

How FreshDirect is differentiating by connecting its people, products and assets

FreshDirect is a thriving e-grocer based in Long Island City, New York that also serves portions of New Jersey, Connecticut and the Philadelphia areas. Founded in 2002, the company allows users to place orders online for high quality food that is straight from farm to table. The company relies on a mobile fleet of more […]

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Home Delivery World Project Director Daniel Reiss on B2B Nation podcast: Listen now

Home Delivery World Project Director Daniel Reiss on B2B Nation podcast: Listen now

Our Project Director Daniel Reiss went on the B2B Nation podcast to talk about globalization, white glove trends, drones, and more. He also gives B2B Nation’s Josh Bland a preview of the upcoming Home Delivery World West event in San Diego this August 31 and September 1. Interested in delivery? Want more information on Home […]

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American Eagle logistics team on flexible fulfillment

American Eagle logistics team on flexible fulfillment

Brett Briley is the Senior Manager of Customer Experience Logistics and Craig Morrison is the Manager of Flexible Fulfillment of American Eagle Outfitters . They presented at Home Delivery World West 2015 on the importance of flexible fulfillment in the logistics world. Download the presentation here to learn more about: Omni-channel initiatives to integrate online shopping with brick & mortar locations and […]

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Rakuten’s VP of Global Ecommerce on Globalization

Rakuten’s VP of Global Ecommerce on Globalization

Ryan Miller is the VP of Global Ecommerce Strategy for Rakuten. He presented in at Home Delivery World West 2015 on the topic of ecommerce globalization and the challenges and opportunity in the delivery world. Download the presentation here and learn more about: Selling and buying cross-border Choosing between marketplace and own website Creating a pre-launch […]

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Cat Chen of The Honest Company’s keynote from Home Delivery World West 2015

Written by on July 18, 2016 in customer satisfaction, delivery, eCommerce with 0 Comments
Cat Chen of The Honest Company’s keynote from Home Delivery World West 2015

Cat Chen is the VP of Operations for The Honest Company. She presented at Home Delivery World West 2015 on wowing the customer and delivering the best, most honest customer experience. Download the presentation here to learn more about: Deliver what customers expect by improving fulfillment accuracy, fill rate, and damage rate Improve shipping speed […]

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