Freya Smale

Hello my name is Freya and I am a Marketing Manager at Terrapinn.. Please feel free to comment and share your views!
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Jet.com’s record breaking streak

Jet.com’s record breaking streak

Jet.com has been tipped by many to be the next big thing in eCommerce. This past Black Friday week has gone a long way to helping them get there. In talking with PIX 11 news, Jet.com CCO Liza Landsman said that the Wednesday before Thanksgiving had become the highest selling date in the new platforms […]

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Live from the event: Home Delivery World West Day Two

Written by on September 3, 2015 in customer satisfaction, delivery with 0 Comments
Live from the event: Home Delivery World West Day Two

Home Delivery World West- gathering the best across retail, etail, and subscription delivery services.  Day Two at Home Delivery World West started with a bang as Sam Bruni of Tilly’s presented his opening keynote session on online and offline loyalty. Here he discussed: Smarter marketing: Custom tailored communication based on location, preferences and interests A Holistic […]

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Live from the event: Home Delivery World West Day One

Written by on September 2, 2015 in customer satisfaction, delivery, e-commerce, fulfillment with 0 Comments
Live from the event: Home Delivery World West Day One

Day One of Home Delivery World West was a success. In case you missed out on the event, the Twitter hashtag #HDWWest will give constant updates and the inside scoop. Here are some highlights of today’s conference: Overstock.com‘s very own President, Stormy Simon started off our day with her keynote session on differentiating your brand. Here […]

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Package of treats waiting for you in San Diego…

Written by on August 24, 2015 in delivery, eCommerce, fulfillment with 0 Comments
Package of treats waiting for you in San Diego…

It’s like Christmas in September. Home Delivery World West 2015 is delivering a box of treats to San Diego this September. Unlike other care packages, these treats are hand picked to ensure you get the opportunity to explore the latest alternate delivery methods and stay one step ahead of the competition in 2015. But that’s […]

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Omni-Channel Home Delivery Success

Omni-Channel Home Delivery Success

Omni-channel home delivery strategies and technologies have exploded on a global basis in recent years. As a global leader in providing on-demand, software-as-a-service solutions focused on improving productivity, Descartes is distilling some of the best practices in the market that can truly change a retailer’s performance. A number of market leaders have taken different approaches […]

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Call for Guest Writers- Home Delivery World West 2015

Call for Guest Writers- Home Delivery World West 2015

Call for Guest Writers This opportunity is open to all would-be commentators from all corners of the home delivery space– from students, bloggers and journalists, to researchers and academics. Join us at Home Delivery World West 2015 (also co-located with Etail Show West and Click & Collect Show West) for 2 days in San Diego […]

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How to turn Home Delivery/Omni-Channel into a profit center

Written by on July 31, 2015 in customer satisfaction, delivery, Retail, Uncategorized with 0 Comments
How to turn Home Delivery/Omni-Channel into a profit center

What IF you could give your customers the ideal home delivery experience and do so without increasing your costs? The facts show that home delivery can increase revenue, improve rentability, help retailers differentiate through service and drive customer loyalty. Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and […]

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What does it mean to deliver the seamless experience?

What does it mean to deliver the seamless experience?

We were excited to have Jim Hourigan, COO of BuildDirect, as one of our speakers at the Click & Collect Show USA 2015 where he presented a case study on delivering the seamless experience (pickup from warehouse). Download his presentation here > Jim Hourigan is a senior executive who brings to the table over 25 […]

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Click & Collect at Dixons Carphone

Click & Collect at Dixons Carphone

James Copeman of Dixons Retail Plc: How Click & Collect improves online sales and customer satisfaction James Copeman serves as the Development Manager of eCommerce Ireland at Dixons Retail Plc. His participation in the Click & Collect Show USA 2015 was on a case study titled, “How Click & Collect improves online sales and customer […]

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